Director of Targeted Case Management

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For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to provide opportunities for people with disabilities and barriers to employment seeking independent and productive lives. We are looking for a Director of Targeted Case Management to play a key role in furthering our mission in our Case Management area.


  • Responsible for all aspects of the Targeted Case Management program.
  • Responsible for the full and pro-active compliance of the Goodwill Industries of Kansas (GWKS) Disabilities & Advocacy department to all applicable licensure, credentials, and certifications as required by reasonable expectation from regional partner CDDO’s and/or state/federal authorities.
  • Coordination and implementation of CARF-related survey preparation, survey participation, communication, and completion required for CARF compliance of the Disability & Advocacy department.
  • Ensure full and correct licensure and/or credentials required for the Targeted Case Management department are current and in effect.
  • Responsible for a formal quality assurance program within the Targeted Case Management department to ensure proper and accurate billing services, accurate documentation, and CARF/licensure compliance.
  • Ensure reliable and accurate Case Management billing to all relevant stakeholders.
  • To fulfill Goodwill’s mission statement.

Bachelor’s degree in business, Management, Social Work, Education Psychology, or Human Services.  Related experience may be considered for a portion of the formal education requirements.

Organizational Responsibilities:

  • Ensure excellence in service to individuals with disabilities and or barriers to employment and participate in the achievement of their goals.
  • Carry out management responsibilities in accordance with GWKS policies and applicable laws.
  • Customarily and regularly exercises discretionary authority and independent judgement.
  • Directing work, evaluating employee efficiency and productivity, handling employee complaints and disciplining employees.
  • Safety of all employees, clients, and property.
  • Monitor compliance with SCDDO, CARF, KDADS, and any other applicable/assigned entity or partner.
  • Collaborate in setting annual department budget and meet monthly and annual budget goals.
  • Department staffing, including position interviews, new hire selection, and terminations.
  • Demonstrate a positive role model.
  • Display commitment and involvement towards Goodwill’s mission.


  • Paid sick and vacation time the first of the month following 30 days of employment.
  • Medical, dental, and vision insurance and eligibility for benefits the first of the month following hire date.
  • 401K available after 1 year of employment.
  • 20% employee discount at all Goodwill Industries of Kansas locations.

Job Location:
This position will work on site at:
3351 N Webb Rd, Wichita, KS 67226