GENERAL DUTIES & RESPONSIBILITIES
The Case Manager shall assist individuals and their support networks as they identify, select, obtain,
coordinate, and use both paid services and natural supports that may be available to enhance the
person’s independence, integration, and productivity consistent with the individual’s capabilities
and preferences. Complete confidentiality is required. Must be responsive to the needs of the
Case Management Program and be willing to be assigned other duties as needed. The Case
Manager position is directly responsible to the Case Management Director.
1. Manage assigned individual case records. Assure all necessary documentation is up-to-date
and meets and/or exceeds corporate and state standards. Assure all deficiencies noted through
Case Records Review and Program Quality Assessment process are corrected immediately for
case files assigned.
2. Regularly monitor needs and appropriateness and quality of services provided to individuals.
Make home visits to residential programs and be available to the person served and family for crisis
intervention, making referrals to community agencies as necessary.
3. Maintain and update BASIS information for individuals on assigned caseload.
4. Act as chairperson or coordinate Person Centered Support Plan (PCSP) meetings and other
planning meetings as needed, advocating for individuals served in assigned caseload.
5. Complete monthly Targeted Case Management (TCM) billable activities for caseload.
6. Cooperate with staff in employment, educational, habilitation, or residential plans to support
individuals served in the least restrictive environment. Develop and mobilize “natural support
networks” such as family, church, and friends in the community.
7. Help develop locally needed services enabling individuals to receive the necessary Home and
Community Based Services (HCBS). Establish links between individuals and service providers.
Determine financial eligibility in accordance with Kansas Department for Aging and Disability
Services (KDADS) regulations. Assist individuals in accessing SSI, Medicaid, and other financial
benefits.
8. Punctual attendance and completion of assigned shifts; flexibility.
9. Practice responsible management of one’s personal time off.
The Case Manager may be assigned additional duties by the Case Management Director.
QUALIFICATIONS
Case Manager, preferably, will have a Bachelor’s Degree (human services field or a related
discipline) and 6 months’ experience working with individuals with intellectual and developmental
disabilities. Experience with individuals who have intellectual or developmental disabilities may
be substituted for a Bachelor’s Degree at the rate of 6 months of experience for each semester
required to obtain the degree. Valid Driver’s License and the ability to be covered by corporate
vehicle insurance. Must present a professional manner and possess working knowledge of
computers. Must provide a means for emergency contact by corporate personnel. Must have
the ability to:
perform physical maneuvers such as bending, kneeling, stooping, reaching, etc.;
recognize natural teaching opportunities and act upon them;
be sensitive and caring regarding the personal care needs of persons served;
respond to undesirable (sometimes aggressive) behaviors while maintaining calm and
composure;
be physically and mentally capable of operating corporate vehicles in a safe manner;
report for work on site, on time, work for the full shift, and be flexible regarding work
location;
communicate through verbal, written, and electronic mediums;
observe, ask questions, listen actively, and give and accept feedback effectively;
maintain a high energy level, adaptability, assertiveness, patience, and ability to work in
team environment.
TRAINING REQUIREMENTS
Attendance and completion of annual and safety training, Mandt, CPR, First Aid, and Wheelchair
Securement. Must meet KDADS licensing requirements. Further educational/certification
requirements may be assigned.
HAZARDS, RISKS, DISCOMFORTS OF PARTICULAR JOB
Case Manager may perform tasks, which on occasion may potentially expose the employee to
blood-borne pathogens, infectious materials, physical and/or verbal aggression. Employee may
be required to perform tasks involving heavy lifting and bending. Employee may be exposed to
raw materials and/or chemicals in the work area. May operate motor vehicles and/or equipment
including but not limited to computer, fax, photocopier, calculator, typewriter, telephone, paper
shredder, wheelchair lift, transfer lift, audio/visual appliances.
PERSONAL PROTECTIVE EQUIPMENT
Protective gloves, gowns, face masks, shields, goggles, and biohazard waste disposal bags. Tri-
Ko will endeavor to provide individual training, protective equipment and/or ergonomic equipment
aids, or accommodations as needed to prevent hazards that may relate to tasks required of this
position.
POSITION CLASSIFICATION/HOURS OF WORK/BENEFITS
This position is classified as a non-exempt position. Wages will be paid at an hourly rate of $19.75. The
general hours of work are 8:00 a.m. – 4:00 p.m., Monday through Friday. Hours may vary to
include evening, night, and/or weekend hours as indicated by the needs of individuals served and
the corporation. Full employee benefits are available for this position.