Position Summary
The Chief External Relations Officer (CERO) leads Cottonwood, Inc.’s comprehensive philanthropy and community
engagement efforts. The CERO will be responsible for generating income through donor acquisition, annual giving, major
gifts, planned giving, corporate support, grants, and capital campaigns. This role also oversees marketing, public
relations, communications (internal and external), volunteer engagement, and serves as a key ambassador for
Cottonwood in the community.
The CERO works closely with the CEO, CFO, and both the Cottonwood, Inc. and Foundation Boards to align fundraising
strategies with organizational goals. This position supports the mission of Cottonwood by securing private and public
funding and managing non-operational funds to enhance strategic initiatives.
Essential Job Duties
Lead and manage all fundraising activities, including major gifts, annual campaigns, and special events.
Develop and execute strategies to meet an annual fundraising goal (number to be determined).
Manage a portfolio of major gift prospects (number to be determined) and coordinate solicitations with
philanthropic leaders and board members.
Oversee Foundation Board membership and guide members in strategic fundraising and community relations.
Supervise the Design and Event Coordinator and manage internal engagement activities (e.g., DSP Week, Holly
Jolly Days).
Oversee grant writing and administration, including financial tracking and stewardship reporting.
Cultivate relationships with donors, business partners, government officials, and community leaders.
Represent Cottonwood at public events and serve as a spokesperson.
Provide leadership and oversight for volunteers and contracted professionals.
Maintain donor records, process gifts, and ensure compliance with recognition guidelines.
Lead marketing and communications efforts to promote Cottonwood’s mission.
Report on fundraising performance to the Board of Directors and Foundation Board.
Stay current on fundraising trends and best practices.
Ensure alignment of fundraising efforts with Cottonwood’s mission and strategic goals.
Ability and willingness to travel using a personal vehicle for company business.
Establish a strategic communications plan to ensure all current stakeholders are informed and able to provide
feedback in an efficient manner.
Routinely analyze marketing channels to best attract new patrons and corporate donors with a focus on ROI.
Reimagine branding efforts to align with mission-centric and fundraising goals, which could include a revamp of
the organization’s website.
Qualifications
Bachelor’s degree required; CFRE preferred.
5–8 years of experience in institutional fundraising, including major gifts, capital campaigns, and board relations.
Demonstrated success in meeting fundraising goals and managing teams.
Experience in institutional marketing with a proven track record of achieving data-driven results.
Knowledge, Skills, and Abilities
Strategic thinking and development capabilities, including project management experience and analytical skills.
Experience in rebranding and strategic communications, with a focus on ROI-driven marketing analysis.
Excellent writing, interpersonal communication, and ability to engage diverse individuals and groups.
High personal integrity and confidence in leadership roles, with a personable and professional presence.
Commitment to ethical fundraising standards, exceptional customer service, and donor stewardship.
Proficiency in Microsoft Office Suite and familiarity with donor management software.
Knowledge of services for individuals with developmental disabilities preferred.
Physical Demands
Frequent communication and computer use.
Occasional movement within the office and lifting up to 25 pounds.
Work Environment
Indoor professional office setting with occasional travel for events. Occasionally works evenings/weekends.
Supervisory Responsibility
Supervises the Design and Event Coordinator; responsible for evaluations and staffing decisions.
To apply, please visit https://www.cwood.org/careers/